Contact
We're Here For You
At Dogwood Cloth, we blend timeless elegance with the multifaceted needs of the modern woman. Your confidence, comfort, and style are at the heart of everything we do. Whether you're dashing between responsibilities or savoring a quiet moment, we believe your wardrobe should be as versatile and vibrant as your life.
Got a question? Need a hand? We're all ears (and style advice, if you want it!). Here’s how you can reach out to us:
Reach Out Directly:
Customer Support Email: hello@dogwoodcloth.com
Drop us an email using the form below with your queries, feedback, or love notes. Our dedicated team is here to ensure your experience is nothing short of extraordinary. Expect a response brimming with care and promptness.
Stay Connected
Social Bio: Join us at @DogwoodCloth on Instagram, Facebook, and Twitter. Dive into a world where fashion meets functionality. Don't miss out on our behind-the-scenes, sneak peeks, and community stories that celebrate your every role.
Help Center
For quick answers to common issues, our Help Center is always available. It's a treasure trove of information on sizing, shipping, returns, and more.
Craft Your Journey With Us
Dogwood Cloth isn't just about clothes; it's about crafting a journey together — one that's as dynamic and beautiful as the women we dress. So, whether you're seeking style advice, have a question about your order, or simply want to share your Dogwood Cloth moments, reach out.
Your voice inspires us to grow and refine, ensuring we continue to dress your life with elegance, sustainability, and style.
Dogwood Cloth — Where Every Piece Tells a Story. Yours.
Return Policy Highlight:
Read the Full Return Policy-
In-store Credit
Unworn items with original tags can be returned within 14 days for Dogwood Cloth in-store credit.
-
Hassle-Free Process
Use our simple return request form to start your return. Approved returns receive a free shipping label and packing slip.
-
Quick Credit
Once we've confirmed your item as returned and in perfect condition, you'll receive your in-store credit within 48 hours.
Submit a Return Request:
Help Center
Need assistance? Our Help Center is here to provide you with quick answers to all your questions. Explore our FAQs for instant guidance on orders, shipping, and more, ensuring a smooth Dogwood Cloth experience.
Frequently Asked Questions & Answers
Dogwood Cloth Exchange and Return Policy
What is Dogwood Cloth's Return Policy?
Dogwood Cloth accepts returns of unworn, unused items with original tags attached in exchange for in-store credit only. Items must be returned within 14 days from the date of receipt. Read our full return policy here.
How can I initiate a return?
To initiate a return, please fill out the designated return request form on our website. Upon approval, we will provide you with a complimentary shipping label and packing slip for your return.
Are refunds issued to the original payment method?
No, refunds are not issued to the original payment method. Accepted returns will be credited to your Dogwood Cloth account as in-store credit.
How do I return a damaged or defective item?
If you receive a damaged or defective item, please contact our customer support team at hello@dogwoodcloth.com within 15 days of receipt for assistance.
Frequently Asked Questions & Answers
Dogwood Cloth Shipping
When will my order be processed?
- Regular Orders: Orders placed before 2 PM EST on weekdays are dispatched the next day. Orders placed on weekends or holidays are processed the following business day.
- Sale Periods: Expect slight delays due to higher volume.
See our shipping policies for full details.
Is overnight shipping available?
Yes, for orders placed Monday - Thursday before 12 PM EST. Delivery will be on the next business day, excluding weekends.
See our shipping policies for more details.
Does Dogwood Cloth ship internationally?
No, at this time Dogwood Cloth only ships within the US and to APO, FPO, DPO, or PO Boxes.
See our shipping policies for more details.
Do I need to sign for my package on delivery?
No, packages will be left in a safe place without requiring a signature. If your location is not secure or you're not available for delivery, please provide an alternate address.
See our shipping policies for more details.
Frequently Asked Questions & Answers
Dogwood Cloth Fit Instructions
How should I measure myself for the best fit?
Measure around the fullest part of your bust, narrowest part of your waist, and widest part of your hips. Use these measurements with our size chart on each garment page for the best fit recommendation. See our fit guide for more details.
Do you have sizing options for mothers-to-be and nursing mothers? can I initiate a return?
Yes, we recommend styles with more room around the waist and hips for mothers-to-be and garments with discrete openings for nursing mothers. Our collection is designed to accommodate all stages of life. See our fit guide for more information.
Can I get help if I'm unsure about sizing or fit?
Absolutely! If you need further assistance with sizing and fit, please contact our customer support for personalized help.
Frequently Asked Questions & Answers
Garment Care Instructions
How should I wash my Dogwood Cloth garments?
Use cold water and a gentle detergent for washing. For stains, spot treat gently. Soak your garment in cold water and mild detergent, gently swish, rinse thoroughly, press out excess water without wringing, and air dry flat. See our care instructions for more details.
Can I use a dryer for my Dogwood Cloth garments?
We recommend air drying your garments flat on a towel or drying rack to maintain their shape and fabric integrity. See our care instructions for more details.
Can I get help if I'm unsure about sizing or fit?
Absolutely! If you need further assistance with sizing and fit, please contact our customer support for personalized help.
Frequently Asked Questions & Answers
Dogwood Cloth Perks Program
How can I earn points in the Dogwood Cloth Loyalty Program?
You can earn points by signing up, placing orders, engaging with us on social media, and celebrating your birthday. Each action offers a specific number of points that accumulate to unlock rewards.
How do I redeem my points for rewards?
Points can be redeemed for order discounts. Every 100 Points give you a $1 discount on your purchase.
What rewards can I get through referrals?
When you refer a friend, and they make a purchase using your referral, they receive a $5 off coupon, and you also get a $5 off coupon for your next purchase. Signup to start earning referral credits.
General Inquiries:
Get Rewarded
Unlock exclusive rewards and perks by joining the Dogwood Cloth Loyalty Program today! Sign up now and start enjoying the benefits of being a valued member.